Get Familiar with the Niche of Mobile Application Monitoring

Mobile apps have become an integral part of our daily lives. This technology is spreading faster than any other innovation that emerged in previous few decades. This technology has spread across various geographical boundaries, cultures, including business enterprises. These mobile applications are not only successful in fulfilling individual needs but are also helping big enterprises to expand their business. It helps the enterprises to enable their employees to easily take part in business meetings, access files and it also facilitate them to get access to enterprise applications such as ERP and CRM that are utmost important to drive a business process.  Mobile application can radically alter the way enterprises work. Since enterprises see mobile apps as a good way to maximize benefits, IT department have to be on their toes to deal with enormous amount of change that the organization has to undergo to inculcate this flexible technology. Mobile applications have changed the way employees and customers interact. Hence, keeping a continuous check on functionality of these applications is very important.         

Mobile Apps Play an Indispensable Role in Warranting Desired User Experience

The main task that the IT department has to do is monitoring and regulating these mobile apps on daily basis so that they continue to deliver consistent performance regardless of the location and the device used. The prime concern of the enterprise should be no- compromise on user experience. Mobile technology is complex in nature. Your IT department might be efficient enough to handle the traditional applications effectively but mobile applications can be a little tricky to manage. In order to meet or exceed the quality of services that the legacy applications were providing to the customers, enterprises have to employ new analytical and monitoring tools to deliver a gratifying user experience.

Why Mobile Application Monitoring is a Difficult Issue?

Let us discuss some of the major reasons that make monitoring of mobile applications a major challenge for IT departments:

1. 1.     Mobile Applications inculcate complex combinations

Mobile applications are disruptive and difficult to monitor because they function on complex combinations, which are placed at different locations. It is a complicated issue to monitor their performance as it is difficult to locate where the technical issue might have occurred.

1. 2.     Access of same application from different devices creates problems

Mobile application monitoring can be a fragmented issue because the user might use the same applications on different devices such as desktop of the office, own smartphone, laptop or tablet. Hence, data has to be transferred from one device to another on the cloud, which poses many security risks as well.  

1. 3.     Mobility makes it a Dynamic Process

Mobile devices such as PC’s, laptops, smartphones and tablets make the usage of mobile applications a dynamic process. Users tend to change devices from time to time. Hence, it becomes a challenge for the service provider to deliver the same level of performance despite the change of device. IT architecture is also bound to get affected because it tends to become server-centric. 

Transactions like bank transfer, orders, deliveries and flight check-in are most likely to affect your business operations. The flow of your revenue depends upon the performance of these mobile applications. The performance of the device will depend upon the IT team’s ability to resolve technical issues at any location, be it carrier, device or at the application level.

We can help you with all your app monitoring needs and other telecommunication requirements as we are complete technology solution providers. Call us at 415-290-6983 for further details.