Appointment Reminder Solution Enriched Hospitals

Any institute related to healthcare industry such as hospital, clinic, laboratory, dispensary, etc. has to assure the best possible care of their patients. To serve the patients in a best possible way they have to stay on their toes. They not only need to diagnose them well, which is a core job of any healthcare professional, but also need to give them many other personalized services. One of such services is giving them the reminders about different things such as:

their appointment for a routine checkup
to go for different types of required medical tests
to take medicine on prescribed time
to take a proper intake of suggested meal
to give tips to be followed such as no food needs to be taken for four hours before the test, etc.
to collect their medical reports
And more

If the hospitals are still using the traditional way of either calling the patients personally to remind the appointments or sending a text message for the same or any other approach, it is not only costly, but also freeze the important staff of the hospital, clinics or laboratories. The appointment reminder system is the best tool to empower the healthcare industry. It automates the whole system of sending the reminders to the patients. This solution can impart many benefits for the healthcare industry. Some of them are listed below:

Better Patient Care

Using an appointment reminder solution, the hospitals can cater the patients in a personalized manner and in real time as well. They can schedule the reminders of the upcoming checkup appointment, and send the reminders of routines such as time of medicine and food intake. In fact, it can also be used to give them instruction such as, “Don’t eat anything for 8 hours before the test”. This will help them to give best possible customer care services. The appointment reminder system offers multiple mediums to send the reminder message, which can be a voice call or a text message or an email. Even more than one medium can also be used to send the appointment reminder, which will make it convenient for the patients.

Better Utilization of Staff

Now, the staff doesn’t need to make outbound calls to tens or hundreds of patients to remind them the scheduled appointments. This will be done automatically. Thus, staff can be utilized in more productive tasks.

Reduced No Show

As the patients will get regular reminders of their appointments, they can assure their presence. In case, if they are not able to appear for an appointment, they can also cancel it so that time can be assigned to someone else. This will ensure that the time of the doctor is utilized in the most efficacious way.

Improved Revenue

The appointment reminder system can make sure that the patients appear for the appointment on time. This will ensure the maximum utilization of the doctors’ time. Moreover, the hospital staff can be utilized in a better way. The appointment reminder solution can work using the SIP technology, which reduces the operational cost. This improves the revenue generation of hospitals.

There are many more benefits a hospital can leverage by integrating an appointment reminder system in their hospitals. It can also be used by the veterinary practitioners to send reminders to the owner of a pet. This solution easily gets fit with the existing hospital system.